Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) are a legal agreement between you and The Koppa Company Limited, the legal entity operating the website Rapidcare, available at https://rapidcare.co.uk (“Website”). These Terms outline your rights and responsibilities as a user of the Rapidcare platform. By accessing and using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

2. Business Information


    • Business Name: Rapidcare

    • Legal Company Name: The Koppa Company Limited

    • Address: Koppa House, Napier Way, Crawley, West Sussex, RH10 9RA

3. User Accounts

3.1. Account Creation


    • Users may create user accounts on Rapidcare by providing accurate and up-to-date information.

3.2. Account Security


    • Users are responsible for maintaining the security and confidentiality of their account credentials, including usernames and passwords.

3.3. User Responsibilities


    • Users are responsible for any actions taken under their account, whether authorized or not.

    • Users must promptly notify Rapidcare of any unauthorized use or security breaches of their account.

4. User-Generated Content

4.1. Content Upload


    • Users may upload content and pictures to the Rapidcare platform.

4.2. Content Ownership


    • Users retain ownership of the content and pictures they upload. However, by uploading content, users grant Rapidcare a non-exclusive, worldwide, royalty-free license to use, display, and distribute the content on the Website.

4.3. Content Guidelines


    • Users are solely responsible for the content they upload and must comply with all applicable laws and regulations.

    • Content must not be harmful, offensive, or infringe upon the rights of others, including copyright and trademark rights.

4.4 Monitoring and Removal


    • Rapidcare reserves the right to monitor, moderate, and remove any content that violates these Terms.

5. Privacy


    • Rapidcare’s use of personal information is governed by our Privacy Policy, which is an integral part of these Terms.

6. Termination


    • Rapidcare reserves the right to terminate or suspend user accounts at its sole discretion, without notice or liability, for any reason, including but not limited to violations of these Terms.

7. Disclaimers


    • Rapidcare provides the Website on an “as-is” and “as-available” basis. We do not guarantee the accuracy, completeness, or reliability of the information on the Website.

8. Limitation of Liability


    • To the extent permitted by law, Rapidcare shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the Website.

9. Changes to Terms


    • Rapidcare reserves the right to modify these Terms at any time. Any changes will be effective upon posting on the Website.

10. Governing Law and Jurisdiction


    • These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts in England and Wales.

11. Contact Information


By using the Rapidcare Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.




How can we help you?

If you have any questions about our  company or services, please call one of our free numbers or email us using the contact form provided below.

Opening Times – Mon – Fri 09:00am – 5:00pm

Our Address

Napier Way, Crawley, RH10 9RA, United Kingdom

Customer Service

+44 (0) 800 181901

Email address