How can we help you?

We are here to help you, so please get in touch if you require more information, or have an enquiry. 

Opening Times – Mon – Fri 09:00am – 5:00pm

Our Address

Napier Way, Crawley, RH10 9RA, United Kingdom

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Top 6 FAQ's

What is Rapidcare and what services does it offer?

Rapidcare is a discreet medical appliance supplier that offers a free delivery service in partnership with the NHS. We specialise in delivering medical appliances to your door, along with complimentary items with every order.

No, our order and delivery services are free of charge as we partner with the NHS to offer a free prescription service. We’ll only contact you if you have to pay for your prescription items.

At Rapidcare, we’re all about simplifying the process of getting your regular medical appliances. Our expertise lies in these products, so we’re more likely to have what you need in stock, and we can get them to your doorstep faster than your local pharmacy. Just let us know when you require your supplies, we would suggest 2 weeks’ notice, and we’ll handle the prescription retrieval from your GP. However, remember, if you ever have concerns or face issues, it’s still a good idea to reach out to your GP or healthcare professional for personalised care. Your well-being is our priority.

We usually deliver your order within 3 working days. However, delivery times may vary depending on your location and product availability.

Your nurse will organise your prescription with the appropriate codes for your appliances. When you’re ready to reorder, simply give us a call at 0800 18 19 01

It is very likely that your nurse or GP will have already registered all of your details with us, so we will need very little information from you – other than letting us know when you need a new order.