We are open as usual, except on bank holidays. Order by December 16th to ensure delivery before Christmas.
We are open as usual, except on bank holidays. Order by December 16th to ensure delivery before Christmas.

Privacy Policy

Effective Date: [01/11/2023]

At Rapidcare, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, https://rapidcare.co.uk, you consent to the practices described in this policy.

1. Information We Collect

  • Personal Information: When you create a user account on Rapidcare, we may collect personal information such as your name, email address, and contact details.

  • User-Generated Content: Users can upload content and pictures to our platform. This content may include personal information, and you are responsible for obtaining the necessary permissions to upload such content.

  • Automatically Collected Information: We may collect information about your device, browser, IP address, and usage patterns when you visit our website. This information is collected using cookies and similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • User Accounts: To create and manage user accounts, provide customer support, and communicate with you regarding your account.

  • Content Uploads: To facilitate the uploading of content and pictures as per your instructions.

  • Analytics: To improve our website, services, and user experience.

  • Legal Obligations: To comply with legal requirements and protect our rights and interests.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in delivering our services.

  • Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

4. Data Security

We take appropriate measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access and edit your personal information through your user account.

  • Deletion: You can request the deletion of your account and personal information. Please note that some information may be retained for legal or operational purposes.

  • Cookies: You can control cookies through your browser settings.

6. Changes to this Privacy Policy

We may update this Privacy Policy as our business and services evolve. The most recent version will always be available on our website.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us below

Mailing Address:
Koppa House, Napier Way, Crawley, West Sussex, RH10 9RA

Email:
sales@rapidcare.co.uk

By using our services and website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

GET IN TOUCH

How can we help you?

We are here to help you, so please get in touch if you require more information, or have an enquiry. 

Opening Times – Mon – Fri 09:00am – 5:00pm