A Little Extra Care

For the last 30 years, we’ve been providing customers just like you with a free, high quality prescription service.

We offer a discreet service supplying prescription products for all of your ostomy needs (colostomy, ileostomy and urostomy) and your bladder and bowel management (catheters, leg bags and night bags, and syringes, bed pads, wet wipes etc.)

We are a family-run company and one of the only independent organisation’s of our kind in the United Kingdom. This allows us to provide a friendly, professional service with also a little extra care; the kind of service we’d be happy for our own friends and family to receive

Meet The Team

Julia Constable

Owner and Director

Julia is one of the owners of Rapidcare alongside her husband Kevin, and manages the business. Julia started her career as a nurse and has always been involved in the medical industry. Married for over 25 years, Julia and Kevin have two children. Prior to Rapidcare she was the Managing Director of Fittleworth Medical, another home delivery company. Julia’s role now concentrates on encouraging healthcare professionals to refer customers to the Rapidcare service whilst spending as much time as possible with service users and understanding their requirements.

Kevin Constable

Owner and Delivery Driver

Kevin is co-owner of Rapidcare, alongside his wife Julia. Kevin has an active role within the company delivering parcels all over the South of England. An avid sports enthusiast he enjoys playing golf and watching football.

Kim Hill

Account Manager

Kim is married and has one daughter, she lives in South Bristol with her family and will be our Account Manager for the South West/Wales. Kim’s hobbies include spending time with her family and friends, Gardening, swimming and walks along the beach with her dog charlie! Kim has 22 years experience in stoma care so she has a wealth of knowledge and we are all looking forward to working with her to make our service even better!

Jack Crane

Warehouse Manager

Jack is local to the Crawley area and enjoys playing football, pool, and fishing. His two dogs take up a lot of time as they require long walks and really enjoy being out in the open space running around.

Robin Salter

Logistics Manager

Robin lives in Crawley with her husband and daughter, but is originally from the United States. In addition to her daughter, she has a grown son living in the USA. Robin has worked in Materials Management most of her work career and has extensive purchasing experience in the health care industry. She enjoys spending time with family, reading, walking and visiting the different National Trust sites.

Ellie Dawson

Customer Service Advisor

Ellie lives in Ifield with her fiancé and has over two years customer service experience. Ellie enjoy’s socialising with friends and family. She also enjoy’s visiting new places and meeting new people. Ellie is getting married next year so is busy planning her wedding!

Vanessa Bewley Robinson

Account Manager

Vanessa Bewley Robinson is 44 years old and lives in the sunny seaside town of Southport with her husband and 2 children (Ben aged 11 and Sophia age 6) Vanessa has worked within the Ostomy and Urology market for over 17 years, most recently with Fittleworth which is where she met Julia Constable one of the Directors of Rapidcare and enjoyed a great working relationship for over 9 years. Vanessa is thrilled to be working with Julia again in our family run business and is really looking forward to building up the business in the North of the country. Vanessa enjoys spending time with her family in her spare time, keeping fit and walking in the Lake District. We are all looking forward to having Vanessa join the Rapidcare family, with her experience and knowledge we are sure she will be a great asset to our team.

Jill Hibbitt

Specialist Nurse

Jill is a highly experienced Specialist Nurse within the area of incontinence and stoma care, having had 28 years within this area. Jill is a registered nurse and acts as the Clinical support for Rapidcare and our customers. Jill prides herself with ensuring that patients have an unbiased choice of products (any manufacturer), whilst ensuring the best patient outcomes, effective management of inventory, correct economical selection and the promotion of education to ensure the best practice use of products and avoidance of waste through incorrect selection. Jill is married with 3 grown up children and lives with her husband in Yorkshire. Her hobbies includes entertaining, theatre and holidays.

Victoria Machnik

Customer Service Advisor

Victoria has lived in Crawley for 11 years. She enjoys going out for meals, Socializing with friends and walking her dog called Texas. Victoria has 4 years experience in customer service and may be one of the team answering the phone.

Kirsten Wells

Customer Service Advisor

Kirsten lives with her Mum and Sister in Hassocks, a small town outside of Brighton. She has over 5 years experience in customer service. Kirsten reads a lot in her spare time and has a horse which she loves competing him or taking for rides on the downs.

Ellen Constable

Sales & Marketing Manager

Joining the family run business, is Ellen the daughter of Kevin and Julia. Ellen’s Role includes looking after our sales team, advertising, social media and attending patient groups and exhibitions. Ellen enjoys socialising with friends and family. Ellen has a little boy called Orson who takes up most of her free time!

Izzie Black

Customer Support Manager

Izzie lives in Crawley and was originally from South London. Izzie has been in the dispensing business for nine years having previously worked for another delivery company in the customer service department. Izzies experience and dedication is extrenly valuable and beneficial to our clients. Izzie enjoys socialising with friends and her large family with three brothers and one sister.

Kelly Hattan

Customer Support Manager

Kelly has always lived in the Crawley area and is blessed with children who keep her on her toes and ensure her organisational skills are terrific. Kelly has a strong family support unit and may be one of the team answering the phones to you.

Ellie Card

Customer Services

Ellie lives in a small village with her parents and their two basset hounds, Ellie has worked in customer services for 5 years. Ellie’s hobbies include football and skiing and she has recently lived in Canada where she worked as a ski instructor.