The people behind it all

Meet the team

Juila & Kevin

OWNER'S & DIRECTOR'S

Julia, the founder of our company, is the driving force behind Rapidcare. Her journey is truly inspiring. She began her career as a nurse and later became the Managing...

Julia, the founder of our company, is the driving force behind Rapidcare. Her journey is truly inspiring. She began her career as a nurse and later became the Managing Director of Fittleworth Medical, another prominent home delivery company. However, it was her entrepreneurial mindset that ultimately motivated her to take the step of taking over Rapidcare.


Julia's journey began alongside Kevin, who co-owns Rapidcare and played a crucial role in the company's early days. Kevin was more than just a co-owner; he was the first believer in Julia's vision. He worked in our warehouse and personally delivered parcels across the South of England and his dedication extended beyond that, as he actively helped Julia in spreading awareness about our company.


Together, Julia and Kevin are driven by a shared mission: to inspire healthcare professionals to recommend our services and to invest the time to truly understand the unique needs of our service users. Their dedication serves as the daily motivation for everyone involved in Rapidcare.

Ellen Constable​

Commercial DIRECTOR

Ellen's journey with Rapidcare began back in 2014 when she first joined our team in customer services. Right from the start her soft skills propelled her through a series of dif...

Ellen's journey with Rapidcare began back in 2014 when she first joined our team in customer services. Right from the start her soft skills propelled her through a series of different roles where her dedication and adaptability truly shone. It's no surprise that her contributions have recently earned her the role of Commercial Director.


What sets Ellen apart, though, is not just her professional accomplishments but also her genuine concern for people and her knack for creative problem-solving.


In Ellen's eyes, life isn't just about waiting for the storm to blow over; it's about embracing the rain and learning to dance in it. She carries this philosophy with her both at home and in the workplace, and it's something we can all admire.

Mark Constable​

Managing Director

Mark, our Managing Director has been an integral part of the Rapidcare family since 2020. His primary mission is to ensure that our Customer Service and Warehouse teams deliver...

Mark, our Managing Director has been an integral part of the Rapidcare family since 2020. His primary mission is to ensure that our Customer Service and Warehouse teams deliver top-notch service to our valued customers.

Prior to joining Rapidcare, Mark had seven years of recruitment experience, with four years in London and further success in Melbourne, Australia.

When things get intense, he's the one everyone turns to, not just because of his professional skills but also for his trait of brightening the mood with his classic British sense of humour.

Now, here's a fun fact about Mark – he's got two passions in his life: Chelsea FC and Golf. So, whether you want to discuss the latest football match or hit the green, Mark is your guy!

Vanessa Robinson

National Sales Manager

Vanessa, our National Sales Manager, brings over 20 years of expertise in Ostomy and Urology to our team. She began her journey at Fittleworth, dedicating 14 years to...

Vanessa, our National Sales Manager, brings over 20 years of expertise in Ostomy and Urology to our team. She began her journey at Fittleworth, dedicating 14 years to building invaluable industry connections. For nearly six years, Vanessa has been an essential part of our team, leading the way as a dynamic National Sales Manager and contributing to our Northern business growth.


Her contagious enthusiasm and boundless energy make her an invaluable team member. Outside work, she enjoys quality time with her husband and two children, often exploring Southport. Vanessa's unique talent lies in creating characters and regional accents, honed by observing people over the years. Her true passion? Making people laugh!

Kim Hill

Key Account Manager 

Kim, our Key Account Manager for the South West/Wales, brings an impressive 22 years of stoma care experience. Her wealth of knowledge promises to enhance our service and...

Kim, our Key Account Manager for the South West/Wales, brings an impressive 22 years of stoma care experience. Her wealth of knowledge promises to enhance our service and take it to new heights!


Yoga, a practice that aligns with wellbeing, helps Kim clear her mind of negativity and embrace positivity. She believes in kindness, being the best version of herself, non-judgment, and understanding, especially in times of need. And as they say, we all need a bit of that!

Nicola Luxton

Account Manager

Nicola is a compassionate professional with more than 14 years of experience in the Ostomy and Urology industry. She is deeply passionate about supporting both healthcare profess...

Nicola is a compassionate professional with more than 14 years of experience in the Ostomy and Urology industry. She is deeply passionate about supporting both healthcare professionals and patients in her role.

Nicola's responsibilities encompass the South Yorkshire, East Midlands, and South East regions.

During her free time, Nicola cherishes moments with her family, frequently accompanying her children to their various hobbies. She also finds relaxation in leisurely walks and socialising with friends. Her dedication to both her work and her family is evident in her daily life.

Michelle Habgood

ACCOUNT MANAGER

Michelle first worked as a ‘runner’ in a busy operating theatre at a central London teaching hospital, this helped her to develop a deep love for Nursing and she went on to qualify...

Michelle first worked as a ‘runner’ in a busy operating theatre at a central London teaching hospital, this helped her to develop a deep love for Nursing and she went on to qualify.

She worked in NHS wards respiratory, cardiac and women’s health, before training as a degree Midwife. She was then privileged to work on a high-risk unit, helping new mothers and babies have the best outcomes.

Joining a pharmaceutical company a few years later, she worked as a Nurse Advisor, looking after patients with conditions such as COPD, Asthma and Coronary Heart Disease. Later working for a large home delivery company, helping patients with stoma, continence and head and neck issues.

All her previous experience, plus her caring yet determined nature, has allowed her to rise to the challenge of Account Manager for London and South East England.

Michelle brings professionalism, fun and positivity to her role, loves working as part of a team and often has a smile on her face!

Brian

Account Manager

Brian is our Key Account Manager for Scotland, bringing extensive expertise in healthcare, particularly in urology and stoma care. He has garnered valuable experience in head...

Brian is our Key Account Manager for Scotland, bringing extensive expertise in healthcare, particularly in urology and stoma care.
 
He has garnered valuable experience in head and neck specialties throughout his career, having spent over 11 years at Fittleworth. This extensive tenure has equipped him with an acute understanding of the nuances between NHS Scotland and the broader UK healthcare landscape, which is crucial for making informed decisions.

His professional journey commenced in senior supply chain roles within the fashion industry before embarking on a transformative two-year period living in Spain. These diverse experiences have enriched his perspective and equipped him with a diverse skill set.

Outside of work, family is his anchor—he is happily married and cherishes time spent with his son. Sporting pursuits occupy his free moments; he's an avid golfer, often found honing his skills at Airdrie Golf Club. However, his primary passion outside of healthcare lies in professional football.

As the associate director overseeing football operations for Airdrieonians FC in the Scottish Championship, he immerses himself in the dynamic realm of Scottish football.

Jill Hibbitt

Specialist Nurse 
As a highly experienced Specialist Nurse, Jill has dedicated 35 years to incontinence and stoma care. She's a registered nurse and serves as the Clinical support for Rapidcare...

As a highly experienced Specialist Nurse, Jill has dedicated 35 years to incontinence and stoma care. She's a registered nurse and serves as the Clinical support for Rapidcare and our customers. Jill ensures unbiased product choices, effective inventory management, and economical selections, and promotes education for best product usage and waste avoidance.

Jill is not just a nurse; she's a proud parent of three, soon-to-be a grandparent, and a cat lover. Her interests include holidays, fine dining, cooking, and wine. Jill's top three passions are entertainment, theatre, and travelling.

Izzie Smith

Customer Service Manager
Izzie, our Customer Service Manager, is a committed and loyal team member. June marks her incredible 10-year milestone with the company, during which she has genuinely...

Izzie, our Customer Service Manager, is a committed and loyal team member. June marks her incredible 10-year milestone with the company, during which she has genuinely cherished her interactions with our valued clients.

Originally from South West London, she now lives in Burgess Hill. Outside of work, Izzie is a social butterfly who loves spending time with family and friends. She adores travelling and has a knack for collecting magnets from every memorable adventure. If you take a peek at her office board, you'll see a colourful testament to her wanderlust—each magnet telling a story, with the latest addition being a smiling lemon straight from Italy!

After all, when life gives you lemons, make sure they're smiling!

Robin Salter

Logistics Manager

Robin, our Purchasing Manager, oversees product procurement for Rapidcare with a strong background in Materials Management and extensive healthcare industry...

Robin, our Purchasing Manager, oversees product procurement for Rapidcare with a strong background in Materials Management and extensive healthcare industry purchasing experience.


Outside of work, Robin enjoys family time, nature walks, and exploring National Trust sites.

Tom Le Mehaute

Warehouse Manager 

Tom, our Warehouse Manager, brings over a decade of warehouse management experience to our team. He's dedicated to ensuring all patients receive their deliveries promptly...

Tom, our Warehouse Manager, brings over a decade of warehouse management experience to our team. He's dedicated to ensuring all patients receive their deliveries promptly and in full while managing the warehouse team.


Outside of work, Tom's a family man, with two children who keep him busier than the warehouse. In his rare moments of free time, he enjoys playing rugby for his local team when his body allows.

Annarita Baris

Marketing Manager

Annarita, our Marketing Manager, leads our strategic marketing efforts, enhancing our company's visibility through effective content distribution across multiple marketing channels...

Annarita, our Marketing Manager, leads our strategic marketing efforts, enhancing our company's visibility through effective content distribution across multiple marketing channels.
 
Her focus is on leveraging these platforms to drive business performance, backed by six years of experience in both agency and client-side roles.
 
With a background in fashion and startups, Annarita skillfully aligns marketing strategies with business objectives, driving growth and increasing market share.
 
Her commitment extends beyond strategy; she is dedicated to nurturing our marketing team and fostering a dynamic and cohesive culture.

Sian Whittington

HR Manager

Sian started her role as HR Manager with Rapidcare in March 2024 using her previous skills as a HR professional to start up Rapidcare’s first HR department...

Sian started her role as HR Manager with Rapidcare in March 2024 using her previous skills as a HR professional to start up Rapidcare’s first HR department.

 

After working for 13 years in retail, Sian decided that she wanted to help people at work understand the rules and procedures so she started her career in HR. In 2018 she started as an HR Administrator at L3 Harris and worked her way up to HR Business Partner gaining her CIPD Level 3 while she was there. She decided she was up for a new challenge and joined Rapidcare to start their Human Resources Department from the ground up.

 

Her spare time is mainly taken up by her 2 young children. She can be found either exploring woods, in soft play or getting outside on the bikes. When she has a rare bit of time to herself she likes to have a go at running or spending time with her husband watching tv boxsets or films.

Jackie Wilkins

PA / Office Manager.

Jackie’s journey with Rapidcare started in May 2022 joining the team originally in Marketing. She then progressed to PA / Office Coordinator and...

Jackie’s journey with Rapidcare started in May 2022 joining the team originally in Marketing.

She then progressed to PA / Office Coordinator, and more recently to PA / Office Manager.

Jackie brings a wealth of experience in the PA field, having worked in London for the Royal Bank of Scotland, and then in more recent years, the Finance Director at Virgin Holidays for 10 years. She was recognised with a Special Achievement Award from Richard Branson for outstanding work performance. 

Jackie is highly organised, very proactive, and always looking for quick resolutions and more efficient time management methods.  

In her spare time, Jackie likes to spend time with her 2 boys, attending their football club matches, days out, or planning holidays for quality time together. Jackie is also a keen shopper and enjoys time with her friends and running.

company values

Bringing you a fantasic service

Rapidcare’s dedicated team provides exceptional care, a service we’d proudly recommend to your loved ones.

Family means family

As a family-run business, we cherish diversity and inclusivity, ensuring everyone feels welcome. Our dedication to being inclusive and proactive defines us as a company that values every member—be it our customers, partners, or employees.

Team work, makes the dream work

We're a small team, so each month, your orders are personally handled by the same dedicated individuals who get to know you and your preferences. Our commitment to teamwork ensures that we consistently maintain high standards of efficiency and performance.

We care about you

We're dedicated to your well-being, providing a personalized service just for you. Your orders are handled with care to ensure timely delivery as requested. Whether by our team or a trusted courier, your package always arrives discreetly and without branding.

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