How to order

Call us at 0800 18 19 01

If you call us, you’ll speak to a member of our team and they’ll be happy to help you. Our small team of experts will manage everything with you from now on. They’ll know who you are, what you like and what your GP team needs and will ensure you are always personally looked after.

Or email us on

Send your prescription to:

FREEPOST: Rapidcare, Koppa House, Napier Way, Crawley, RH10 9RA

Your parcels will always arrive in unmarked boxes and you’ll receive complimentary disposal bags and wipes if you need them.

As an independent company, we’re not tied to or incentivised by a particular manufacturer. So you can trust that we won’t try to change your products or ask you to take any more products or accessories than you need.

If your stoma pouches need to be customised to your personal shape just let us know and we’ll be happy to help.

A Little Extra Care

Call us on our FREEPHONE number 0800 18 19 01.

Our friendly team will talk you through setting up your account.

We’ll help manage your prescriptions and products to ensure you get what you need, when you need it.

Need help managing your prescriptions?

If you’ve been managing your condition for a while, we can help with any changes you may need to make. We’ll keep you updated with new developments and provide extra help managing your prescriptions.

Are you helping a loved one?

If you are trying to find the right support for a friend or relative, we’ll help guide you both through the process and ensure they get the help they need, please call us on 0800 18 19 01

'Great service! Really appreciated. Go Rapidcare.'