A Little Extra Care
For the last 30 years, we’ve been providing customers just like you with a free, high quality prescription service.
We offer a discreet service supplying prescription products for all of your ostomy needs (colostomy, ileostomy and urostomy) and your bladder and bowel management (catheters, leg bags and night bags, and syringes, bed pads, wet wipes etc.)
We are a family-run company and one of the only independent organisation’s of our kind in the United Kingdom. This allows us to provide a friendly, professional service with also a little extra care; the kind of service we’d be happy for our own friends and family to receive
Meet The Team
Owner and Director
Julia is one of the owners of Rapidcare alongside her husband Kevin, and manages the business.
Julia started her career as a nurse and has always been involved in the medical industry. Married for over 25 years, Julia and Kevin have two children. Prior to Rapidcare she was the Managing Director of Fittleworth Medical, another home delivery company.
Julia’s role now concentrates on encouraging healthcare professionals to refer customers to the Rapidcare service whilst spending as much time as possible with service users and understanding their requirements.
Owner and Delivery Driver
Kevin is co-owner of Rapidcare, alongside his wife Julia. Kevin has an active role within the company delivering parcels all over the South of England. An avid sports enthusiast he enjoys playing golf and watching football.
Customer Services Manager
Simin lives in Crawley with her husband and has two grown up children.
Simin has worked for Rapidcare for over 20 years and has formed close relationships with many of our customers. She is a real expert on everything from products to prescriptions, her knowledge is vast and her experience is second to none.
Kim is married and has one daughter, she lives in South Bristol with her family and will be our Account Manager for the South West/Wales. Kim’s hobbies include spending time with her family and friends, Gardening, swimming and walks along the beach with her dog charlie!
Kim has 22 years experience in stoma care so she has a wealth of knowledge and we are all looking forward to working with her to make our service even better!
Jill is a highly experienced Specialist Nurse within the area of incontinence and stoma care, having had 28 years within this area. Jill is a registered nurse and acts as the Clinical support for Rapidcare and our customers.
Jill prides herself with ensuring that patients have an unbiased choice of products (any manufacturer), whilst ensuring the best patient outcomes, effective management of inventory, correct economical selection and the promotion of education to ensure the best practice use of products and avoidance of waste through incorrect selection.
Jill is married with 3 grown up children and lives with her husband in Yorkshire. Her hobbies includes entertaining, theatre and holidays.
Jack is local to the Crawley area and enjoys playing football, pool, and fishing. His two dogs take up a lot of time as they require long walks and really enjoy being out in the open space running around.
Customer Service Senior
Yvonne is originally from Brighton and has three grown up children, Yvonne has over 20 years experience in customer service five of these working with the NHS. In her spare time she enjoys to spend time with her family.
Ellie lives in a small village with her parents and their two basset hounds, Ellie has worked in customer services for 5 years. Ellie’s hobbies include football and skiing and she has recently lived in Canada where she worked as a ski instructor.
Vanessa Bewley Robinson
Vanessa Bewley Robinson is 44 years old and lives in the sunny seaside town of Southport with her husband and 2 children (Ben aged 11 and Sophia age 6)
Vanessa has worked within the Ostomy and Urology market for over 17 years, most recently with Fittleworth which is where she met Julia Constable one of the Directors of Rapidcare and enjoyed a great working relationship for over 9 years.
Vanessa is thrilled to be working with Julia again in our family run business and is really looking forward to building up the business in the North of the country.
Vanessa enjoys spending time with her family in her spare time, keeping fit and walking in the Lake District.
We are all looking forward to having Vanessa join the Rapidcare family, with her experience and knowledge we are sure she will be a great asset to our team.
Customer Service Team Leader
Izzie lives in Crawley and was originally from South London. Izzie has been in the dispensing business for six years having previously worked for another delivery company in the customer service department. Izzies experience and dedication is extrenly valuable and beneficial to our clients. Izzie enjoys socialising with friends and her large family with three brothers and one sister.
Linda has always lived in Sussex, and is married with two grown up children. Linda has worked in accounting roles for most of her working life and has been with Rapidcare on a part time capacity for over 20 years. Astute and systematic, Linda runs a tight ship.
Annie lives with her husband Colin and has 3 children. Annie was born in Streatham, South London and moved to Crawley in 2002. Annie has worked at a senior admin level in various medical industries namely The Royal Marsden, Varian Medical and Hologic womens health, her hobbies include spending time with her two grandchildren, walking her three dogs, reading and socialising with family and friends.
Customer Service Senior
Rebecca is from a lovely large family, all of who are local to the Crawley area. With many years of experience in customer service, Rebecca will be on hand to ensure your experience with Rapidcare is very positive.
April has lived in Crawley all her life. She has a very big family, 3 sisters one who is her twin and a brother. April is a very family orientated person she see’s her family and goes for dog walks most weekends. April has a long background in customer service and is very much a people person.
Joining the family run business, is Ellen the daughter of Kevin and Julia. Ellen’s Role includes looking after our advertising, social media and attending patient groups and exhibitions. Ellen enjoys socialising with friends and family. Ellen has a Shar pei call Bruno who keeps her busy in her free time.
Customer Service Team Leader
Kelly has always lived in the Crawley area and is blessed with children who keep her on her toes and ensure her organisational skills are terrific. Kelly has a strong family support unit and may be one of the team answering the phones to you.
Customer Service Senior
Shannon has lived in Crawley all of her life and has a strong background in customer service, and will be there to help advise you. Shannon has a young daughter, a trusty Rottweiler and enjoys spending time with her loved ones.
Robin lives in Crawley with her husband and daughter, but is originally from the United States. In addition to her daughter, she has a grown son living in the USA. Robin has worked in Materials Management most of her work career and has extensive purchasing experience in the health care industry. She enjoys spending time with family, reading, walking and visiting the different National Trust sites.
Ellie lives in Horsham and has done for most of her life, she has over 3 years experience in customer service. Ellie has two older brothers and a Labrador retriever called Wellington who keeps her busy in her free time, Ellie also loves to travel and see new places.