A Little Extra Care
For the last 30 years, we’ve been providing customers just like you with a free, high quality prescription service.
We offer a discreet service supplying prescription products for all of your ostomy needs (colostomy, ileostomy and urostomy) and your bladder and bowel management (catheters, leg bags and night bags, and syringes, bed pads, wet wipes etc.)
We are a family-run company and one of the only independent organisation’s of our kind in the United Kingdom. This allows us to provide a friendly, professional service with also a little extra care; the kind of service we’d be happy for our own friends and family to receive
Meet The Team
Owner and Director
Julia is one of the owners of Rapidcare alongside her husband Kevin, and manages the business.
Julia started her career as a nurse and has always been involved in the medical industry. Married for over 25 years, Julia and Kevin have two children. Prior to Rapidcare she was the Managing Director of Fittleworth Medical, another home delivery company.
Julia’s role now concentrates on encouraging healthcare professionals to refer customers to the Rapidcare service whilst spending as much time as possible with service users and understanding their requirements.
Owner and Delivery Driver
Kevin is co-owner of Rapidcare, alongside his wife Julia. Kevin has an active role within the company delivering parcels all over the South of England. An avid sports enthusiast he enjoys playing golf and watching football.
Customer Services Manager
Simin lives in Crawley with her husband and has two grown up children.
Simin has worked for Rapidcare for over 20 years and has formed close relationships with many of our customers. She is a real expert on everything from products to prescriptions, her knowledge is vast and her experience is second to none.
Kim is married and has one daughter, she lives in South Bristol with her family and will be our Account Manager for the South West/Wales. Kim’s hobbies include spending time with her family and friends, Gardening, swimming and walks along the beach with her dog charlie!
Kim has 22 years experience in stoma care so she has a wealth of knowledge and we are all looking forward to working with her to make our service even better!
Jack CraneWarehouse Operative
Jack is local to the Crawley area and enjoys playing football, pool, and fishing. His two dogs take up a lot of time as they require long walks and really enjoy being out in the open space running around.
Nicola has always worked and lived in Crawley, she is married with one son. Nicola has an identical twin sister who is also her best friend. Nicola has a strong background in customer service and really enjoys talking to our customers, in her free time Nicola enjoys spending time with her family and their chihuahua called Miley.
Yvonne is originally from Brighton and has three grown up children, Yvonne has over 20 years experience in customer service five of these working with the NHS. In her spare time she enjoys to spend time with her family.
Customer Service Team Leader
Izzie lives in Crawley and was originally from South London. Izzie has been in the dispensing business for six years having previously worked for another delivery company in the customer service department. Izzies experience and dedication is extrenly valuable and beneficial to our clients. Izzie enjoys socialising with friends and her large family with three brothers and one sister.
Linda has always lived in Sussex, and is married with two grown up children. Linda has worked in accounting roles for most of her working life and has been with Rapidcare on a part time capacity for over 20 years. Astute and systematic, Linda runs a tight ship.
Customer Service Senior
Rebecca is from a lovely large family, all of who are local to the Crawley area. With many years of experience in customer service, Rebecca will be on hand to ensure your experience with Rapidcare is very positive.
Trudi has lived in Crawley for over 30 years. she has spent most of her working life within administration and customer services and has recently worked within the care sector. Trudi likes to spend time with her 3 grown up children and their families and if she has any spare time she likes to go metal detecting with her husband
Annie lives with her husband Colin and has 3 children. Annie was born in Streatham, South London and moved to Crawley in 2002. Annie has worked at a senior admin level in various medical industries namely The Royal Marsden, Varian Medical and Hologic womens health, her hobbies include spending time with her two grandchildren, walking her three dogs, reading and socialising with family and friends.
Joining the family run business, is Ellen the daughter of Kevin and Julia. Ellen’s Role includes looking after our advertising, social media and attending patient groups and exhibitions. Ellen enjoys socialising with friends and playing with her shar pei x bulldog called Bruno who is five years old.
Customer Service Senior
Kelly has always lived in the Crawley area and is blessed with children who keep her on her toes and ensure her organisational skills are terrific. Kelly has a strong family support unit and may be one of the team answering the phones to you.
Shannon has lived in Crawley all of her life and has a strong background in customer service, and will be there to help advise you. Shannon has a young daughter, a trusty Rottweiler and enjoys spending time with her loved ones.
Robin lives in Crawley with her husband and daughter, but is originally from the United States. In addition to her daughter, she has a grown son living in the USA. Robin has worked in Materials Management most of her work career and has extensive purchasing experience in the health care industry. She enjoys spending time with family, reading, walking and visiting the different National Trust sites.
Sophie has lived in Crawley her whole life. She enjoys venturing on big days out with family and friends and also loves to cook and bake tasty treats in her free time. Sophie is very experienced in the customer service industry while also working in a variety of different environments.